If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative eConsult or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.
Category: Forest
NO EXCUSE FOR ABUSE
Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.
PRACTICE CLOSURE FOR STAFF TRAINING
From 12:30 to 18:30 on Wednesday 29th June 2022, this practice will be closed for important clinical education and training purposes: Emergency cover will be provided, please telephone 111 to access these services: Telephone triage Face-to-face appointments at Drovers House in Bury St Edmunds or Unity Healthcare (Greenfields Way), Haverhill Repeat prescription requests will not… Continue reading PRACTICE CLOSURE FOR STAFF TRAINING
Click4Assistance
If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.
We are going cashless!
From 1st June 2022 we will only be accepting card and contactless payments. Sorry for any inconvenience this causes.
To get surgery updates as they happen please follow us on Facebook Just click – “Swan & Forest Surgery” to go to our Facebook page or alternatively please click the Facebook icon below.
The Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. What does this mean for you? If you collect your repeat prescriptions from your GP you will not have to visit… Continue reading The Electronic Prescription Service (EPS)
Test Results
If you are contacting the Surgery for tests results including swabs and blood, please call us after 2pm allowing up to five working days to receive the results. The Receptionist will be able to provide the result but cannot answer questions or interpret them, if this is required you will need to book an appointment… Continue reading Test Results
Covid Boosters
Please do not call the Surgery about your Covid vaccinations. If you have a question about your eligibility please submit an eConsult and our specialist team will get back to you
Saturday opening
We remain closed of Saturdays until further notice, this includes the Dispensary. Sorry for any inconvenience caused.
