• Facebook

    To get surgery updates as they happen please follow us on Facebook. Please be aware of our “House Rules” which can be found below. Just click – “Swan & Forest Surgery” to go to our Facebook page or alternatively please click the Facebook icon below.

  • Click4Assistance

    If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.

  • NO EXCUSE FOR ABUSE

    Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.

  • Military Veterans

    If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative Anima request or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.

  • Updated for 2026 – Practice Closure for Training and Education.

    Please note: We are currently waiting for dates to be released – 9th February 2026 The following dates have been released by SNEE ICB for necessary GP Training and Education in 2026, the practice will close at 12:30pm on these dates Wednesday 25th February 2026 TBC On these dates emergency cover is provided by NHS……

  • Dispensary Hours

    Please be aware that from Monday 7th October 2024 we will be closing our dispensary at 5pm. We will continue to close from 1pm-2pm for lunch. The Swan Pharmacy remains unaffected by the changes to dispensary.

  • AI and your practice

    Please visit Kinder Intelligence or SNEE ICB – AI Use in Primary Care for more information on the use of AI in Primary Care

  • Access to Private Weight Loss Medications

    Update re access to obesity management medications Access to obesity management medications in Suffolk and north east Essex is only available via the Weight Management and Complex Obesity Service (WMCOS). GPs in Suffolk and north east Essex cannot yet refer new patients into this service as it is currently working through existing waiting lists. For……

  • Andi only calls – 8am – 9am

    From Monday 3rd February there will be changes to our phone lines. The phones at both Swan and Forest Surgeries will be managed by Andi only between 08:00am and 09:00am, Monday to Friday. This is due to the excessive demand in this hour and will help manage safe triaging of appointments. Please click here to……

  • Facebook

    To get surgery updates as they happen please follow us on Facebook. Please be aware of our “House Rules” which can be found below. Just click – “Swan & Forest Surgery” to go to our Facebook page or alternatively please click the Facebook icon below.

  • Click4Assistance

    If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.

  • NO EXCUSE FOR ABUSE

    Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.

  • Military Veterans

    If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative Anima request or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.

  • Updated for 2026 – Practice Closure for Training and Education.

    Please note: We are currently waiting for dates to be released – 9th February 2026 The following dates have been released by SNEE ICB for necessary GP Training and Education in 2026, the practice will close at 12:30pm on these dates Wednesday 25th February 2026 TBC On these dates emergency cover is provided by NHS……

  • AI and your practice

    Please visit Kinder Intelligence or SNEE ICB – AI Use in Primary Care for more information on the use of AI in Primary Care

  • Access to Private Weight Loss Medications

    Update re access to obesity management medications Access to obesity management medications in Suffolk and north east Essex is only available via the Weight Management and Complex Obesity Service (WMCOS). GPs in Suffolk and north east Essex cannot yet refer new patients into this service as it is currently working through existing waiting lists. For……

  • Andi only calls – 8am – 9am

    From Monday 3rd February there will be changes to our phone lines. The phones at both Swan and Forest Surgeries will be managed by Andi only between 08:00am and 09:00am, Monday to Friday. This is due to the excessive demand in this hour and will help manage safe triaging of appointments. Please click here to……

  • Text Message Service

    We may use your contact mobile number to contact you via text message service for appointment reminders and cancellations, health campaigns, surveys and surgery updates. If you do not wish to receive these messages please inform a member of reception and we shall opt you out of this service.