SWAN Surgery

Northgate Street,
Bury St Edmunds

Forest Surgery

Bury Road, Brandon
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Providing medical services to over 12,500 patients in Bury St Edmunds and 7500 in Brandon , the doctors, medical staff and support staff work from the purpose-built, well-maintained surgeries to support the healthcare needs of their patients.

Professional and friendly staff of all ages will make you feel welcome and put you at your ease.

Swan Surgery is a training practice and has GP registrars and junior doctors from West Suffolk Hospital.


Accessibility makes the surgeries popular. Swan Surgery is close to the centre of Bury St Edmunds and has its own parking. Forest Surgery has a free public car park in front of the surgery.

To fit with a modern lifestyle our communications technology makes contacting us as convenient as possible.

Our extended opening hours give you more opportunity to see a doctor or nurse around your other commitments.

Prescriptions can be ordered via telephone, online or in the surgeries and are processed within 48 hours.

Urgent medical conditions can be seen within 24 hours by a Doctor, Nurse Practitioner or Practice Nurse.


Registering with us is quick and easy.

Check you live in the practice area for the surgery you wish to register with and either complete the registration forms or drop into the surgery and speak to any receptionist on the front desk.

We require a form of identification upon registration.

  • 11.11.2020 - limited waiting-room space
    If you are asked to attend an appointment at the Surgery in person you will be asked to wait outside (or in your car) until the clinician is ready to ...
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  • 07.10.20 - Blood Tests
    Nationally there is an urgent situation with being able to complete some blood tests. This is caused by our supplier, Roche, being unable to deliver s...
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  • 22.09.20 - Surgery closure
    Please note the Surgery and Dispensary will be closed on 22nd September 2020, 12.30 - 18.30pm for training. A service for urgent medical need is provi...
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  • 05.08.20 - West Suffolk Hospital Phlebotomy
    Please see below the link for booking Phlebotomy appointments which will help support social distancing and reduce waiting times. Booked appointments ...
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  • 14.07.20 - Attending your appointment
    Guidance to keep you safe when attending your appointment   Coronavirus (COVID-19) has had a major impact on the NHS.  As a result, you may h...
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  • 28.06.20 - Survey request
    You are invited to complete this survey: https://surveys.eahsn.org/zs/BQhQMA
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  • 22.06.20 - Saturday opening
    We remain closed of Saturdays until further notice, this includes the Dispensary. Sorry for any inconvenience caused.
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  • 15th June 2020 - Cervical Screening Awareness Week
    Delayed or cancelled #CervicalScreening? Worried about attending? Don’t know what to expect? It’s #CervicalScreeningAwarenessWeek and @JoTrust wa...
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  • 05.06.20 - BSE PCN HUB
    From Monday 8th June 2020 we will be changing how the Practice is accessed. We are pleased to say this is due to reducing the size of the Bury St Edmu...
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  • 01.06.20 - Antibody Testing
    In line with national guidance, antibody testing (to see if you have had Coronavirus) will be rolled out in Suffolk in a safe and phased way. It has b...
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  • 19.05.20 - Saturday opening
    Please be aware that we are not planning to be open on Saturday's until July 2020. This will include our Dispensary so please make arrangements to col...
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  • 23.04.20 - Dispensary opening times
    Please be advised that our Dispensary will be closed this Saturday morning (25.04.20). We will be open again from 08.00 am on 27.04.20.
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  • Covid-19 update 10.04.20
    We are open every day over Easter for any urgent calls. This is to provide additional capacity to ensure NHS111 has the capacity it needs.
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  • Phlebotomy - 06.04.20
    Phlebotomy Outpatient Service West Suffolk Hospital   New Opening Hours during the COVID-19 Crisis   Please note that from Tues...
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  • Covid-19 update - 28.03.20
    For our Swan Surgery patients you will notice a few changes to the way we are operating from Monday 30th March and until further notice.   ...
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  • NHS Volunteer Campaign
    Helping Us to Help You – The NHS Volunteer campaign -  25/3/2020 What is the NHS Volunteer campaign? The NHS Volunteer campaign is a new init...
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