About Us
Swan and Forest Surgeries
We are an NHS GP Surgery providing medical services to over 12,500 patients in Bury St Edmunds and 7500 in Brandon, the doctors, medical staff and support staff work from the purpose-built, well-maintained surgeries to support the healthcare needs of their patients.
Professional and friendly staff will make you feel welcome and put you at your ease.
Swan Surgery is a training practice and has GP registrars and junior doctors from West Suffolk Hospital.
Why join us
Accessibility makes the surgeries popular. Swan Surgery is close to the centre of Bury St Edmunds and has its own parking. Forest Surgery has a free public car park in front of the surgery.
To fit with a modern lifestyle our communications technology makes contacting us as convenient as possible.
Our extended opening hours give you more opportunity to see a doctor or nurse around your other commitments.
Prescriptions can be ordered via telephone, online or in the surgeries and are processed within 48 hours.
Urgent medical conditions can be seen within 24 hours by a Doctor, Physician Associate, Paramedic, Nurse Practitioner, Clinical Pharmacist, Practice Nurse or Health Care Assistant.
We have a Blood Pressure machine in the waiting for you to record your measurements prior to seeing the clinician. If you need help using this equipment please let a member of staff know.
Latest information
Pharmacy First
The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to ease pressure on GP services, patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription, for more information follow the link embeded in the image below or take a look at the informative video
If you are eligible for this year’s Spring Covid Booster, then your GP has asked the Suffolk and North East Essex team to deliver the vaccine for them.
The housebound visits to eligible people will begin in May and continue until 30th June.
There is no need to call the team to book a visit, as your GP will have told the Team who needs a housebound visit.
Before the visit, you will receive a telephone call from the Team, who will check that you wish to have the vaccination and that you still need a visit along with any special arrangements, like a key code.
Before the Team visit, you will receive a text the day before, to the telephone number on your GP records, to let you know when the team will be visiting.
The team offer home visits between 08.30 until 3.30.
The team cannot offer a time, as they have several visits in any day.
If you wish to cancel a visit, then you can call 0300 555 5055 Suffolk and North East Essex Option 3 or email hct.covidrefssnee@nhs.net
Registration
Registering with us is quick and easy.
Check you live in the practice area for the surgery you wish to register with and either complete the online registration or drop into the surgery to collect the relevant forms from our Care Navigator on the front desk.
