ANIMA

Visit the Anima page by clicking here. Why are we using Anima? GP practices have been experiencing significant strain with increasing demand. Ensuring that patients are seen by the appropriate clinician in the right place and the right time means that patient care and experience is improved, and it reduces pressure on GP practices, allowing… Continue reading ANIMA

Online Appointments

We are now trialling some online appointment availability for; Please check your NHS App or SystmOnline Account for online availability, each slot will tell you what it can be booked for. We will be regularly auditing this process to make sure the availability of appointments is satisfactory as well as to make sure appointments are… Continue reading Online Appointments

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Categorised as Forest, Swan

New Telephone System

Following feedback from patients we are now using a new call back system, if you prefer not to wait in the queue the new system will hold your place in the call queue and automatically call you back when you reach position one. You will need to stay available to answer the phone where you… Continue reading New Telephone System

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Categorised as Forest, Swan

Military Veterans

If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative eConsult or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.

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Categorised as Forest, Swan

NO EXCUSE FOR ABUSE

Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.

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Categorised as Forest, Swan

Click4Assistance

If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.

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Categorised as Forest, Swan