From Monday 3rd February there will be changes to our phone lines on a Monday. The phones at both Swan and Forest Surgeries will be managed by Andi only between 08:00am and 09:00am, this is due to the excessive demand in this hour and will help manage safe triaging of appointments. Please click here to… Continue reading Andi only calls – Monday AM
Author: Kimberley Clark
Access to Private Weight Loss Medications
Update re access to obesity management medications Access to obesity management medications in Suffolk and north east Essex is only available via the Weight Management and Complex Obesity Service (WMCOS). GPs in Suffolk and north east Essex cannot yet refer new patients into this service as it is currently working through existing waiting lists. For… Continue reading Access to Private Weight Loss Medications
AI and your practice
Please visit Kinder Intelligence or SNEE ICB – AI Use in Primary Care for more information on the use of AI in Primary Care
Dispensary Hours
Please be aware that from Monday 7th October 2024 we will be closing our dispensary at 5pm. We will continue to close from 1pm-2pm for lunch. The Swan Pharmacy remains unaffected by the changes to dispensary.
Updated for 2026 – Practice Closure for Training and Education.
Please note: We are currently waiting for dates to be released – 12th January 2026 The following dates have been released by SNEE ICB for necessary GP Training and Education in 2026, the practice will close at 12:30pm on these dates Wednesday 25th February 2026 TBC On these dates emergency cover is provided by NHS… Continue reading Updated for 2026 – Practice Closure for Training and Education.
Military Veterans
If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative eConsult or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.
NO EXCUSE FOR ABUSE
Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.
Click4Assistance
If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.
