We try to keep the waiting times as short as possible. Occasionally the doctor or nurse will get delayed and you may experience a slightly longer wait than normal.
If you have waited for more than 20 minutes then please speak to reception who will check you have been booked in correctly and advise you of any delays
Swan Surgery has 5 waiting areas so it is important that you check you are in the correct one for the doctor that you are seeing. Sometimes these change for unexpected reasons and when this happens there will be a notice to re-direct you to the correct area.