Helping Us to Help You – The NHS Volunteer campaign –  25/3/2020

What is the NHS Volunteer campaign?

The NHS Volunteer campaign is a new initiative which looks to help the 1.5 million Britons with underlying medical conditions who have been asked to stay at home for the next 12 weeks.  It is also designed as a support structure to reduce pressure on the NHS and its staff.

What will an NHS Volunteer do?

NHS Volunteers will be carrying out “simple but vital” roles.

  • Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.
  • Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home.
  • NHS Transport volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.
  • Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

Who can become an NHS Volunteer?

Volunteers must be 18 or over, and fit and well with no symptoms. Those in higher-risk groups (including those over 70, those who are pregnant or with underlying medical conditions) will be able to offer support by telephone.

The majority of tasks can be undertaken while social distancing.

Patient transport drivers will require an enhanced DBS check and will receive guidance to do this role safely.  If you do become ill you can pause your volunteering.

How many NHS Volunteers are required?

The Government are looking for 250,000 people to help with the effort.


How do I sign up?

You can sign up to become an NHS Volunteer Responder at