Swan Archives - Swan Surgery https://www.swansurgery.org.uk/category/swan/ Tue, 02 Jun 2026 12:33:51 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://www.swansurgery.org.uk/wp-content/uploads/2022/05/cropped-swan-32x32.png Swan Archives - Swan Surgery https://www.swansurgery.org.uk/category/swan/ 32 32 Dispensary Hours https://www.swansurgery.org.uk/dispensary-hours/ Tue, 02 Jun 2026 12:33:49 +0000 https://www.swansurgery.org.uk/?p=2871 From 13th July our dispensary hours are changing. Please see the table below for the current and new hours Forest Swan Current Hatch – open 0900 – 1300 and1400 – 1700Phones – open 0900 – 1300 and1400 – 1700 Hatch – open 0800 – 1300 and1400 – 1700Phones – open 0900 – 1300 only From… Continue reading Dispensary Hours

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]]> From 13th July our dispensary hours are changing. Please see the table below for the current and new hours

ForestSwan
CurrentHatch – open 0900 – 1300 and
1400 – 1700
Phones – open 0900 – 1300 and
1400 – 1700		Hatch – open 0800 – 1300 and
1400 – 1700
Phones – open 0900 – 1300 only
From 13th JulyHatch – closed permanently
Phones – open consistently 0900 – 1700 (not closed for lunch)		Hatch – open consistently 0900 – 1700
Phones – on consistently 0900 – 1700

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]]> Facebook https://www.swansurgery.org.uk/facebook-2/ Mon, 09 Feb 2026 13:37:32 +0000 https://www.swansurgery.org.uk/?p=2828 To get surgery updates as they happen please follow us on Facebook. Please be aware of our “House Rules” which can be found below. Just click – “Swan & Forest Surgery” to go to our Facebook page or alternatively please click the Facebook icon below.

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]]> To get surgery updates as they happen please follow us on Facebook. Please be aware of our “House Rules” which can be found below.

Social Media House Rules for GP surgeries

Just click – “Swan & Forest Surgery” to go to our Facebook page or alternatively please click the Facebook icon below.

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]]> Click4Assistance https://www.swansurgery.org.uk/click4assistance-2/ Mon, 09 Feb 2026 13:04:39 +0000 https://www.swansurgery.org.uk/?p=2826 If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.

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]]> If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website.

Please note, this is not for medical advice and is not manned by clinical staff.

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]]> NO EXCUSE FOR ABUSE https://www.swansurgery.org.uk/no-excuse-for-abuse-2/ Mon, 09 Feb 2026 12:53:10 +0000 https://www.swansurgery.org.uk/?p=2824 Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.

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]]>

Please treat our staff and patients with the same respect you would expect to receive.

Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.

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]]> Military Veterans https://www.swansurgery.org.uk/military-veterans/ Mon, 09 Feb 2026 10:54:28 +0000 https://www.swansurgery.org.uk/?p=2819 If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative Anima request or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.

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]]> If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative Anima request or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.

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]]> Updated for 2026 – Practice Closure for Training and Education. https://www.swansurgery.org.uk/updated-for-2026-practice-closure-for-training-and-education/ Mon, 09 Feb 2026 10:46:34 +0000 https://www.swansurgery.org.uk/?p=2817 Please note: We are currently waiting for additional dates from SNEE ICB The following dates have been released by SNEE ICB for necessary GP Training and Education in 2026, the practice will close at 12:30pm on these dates TBC On these dates emergency cover is provided by NHS 111 Additionally we will also have limited… Continue reading Updated for 2026 – Practice Closure for Training and Education.

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]]> Please note: We are currently waiting for additional dates from SNEE ICB

The following dates have been released by SNEE ICB for necessary GP Training and Education in 2026, the practice will close at 12:30pm on these dates

  • Wednesday 25th February 2026
  • Tuesday 12th May 2026
  • Thursday 10th September 2026
  • Wednesday 11th November 2026

TBC

On these dates emergency cover is provided by NHS 111

Additionally we will also have limited GP access from 12:30pm on the following dates for in-house GP Training, on these dates we will have a Duty Doctor available for emergency appointments, and our dispensary remains open.

Tuesday 17th March 2026

TBC

Please note: These dates are subject to change, changes will always be amended here – we also announce the closures on our Facebook page a week in advance with an additional reminder a few days in advance too.

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]]> AI and your practice https://www.swansurgery.org.uk/ai-and-your-practice/ Mon, 09 Feb 2026 10:31:47 +0000 https://www.swansurgery.org.uk/?p=2813 Please visit Kinder Intelligence or SNEE ICB – AI Use in Primary Care for more information on the use of AI in Primary Care

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]]> Please visit Kinder Intelligence or SNEE ICB – AI Use in Primary Care for more information on the use of AI in Primary Care

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]]> Access to Private Weight Loss Medications https://www.swansurgery.org.uk/access-to-private-weight-loss-medications/ Mon, 09 Feb 2026 10:30:53 +0000 https://www.swansurgery.org.uk/?p=2811 Update re access to obesity management medications Access to obesity management medications in Suffolk and north east Essex is only available via the Weight Management and Complex Obesity Service (WMCOS). GPs in Suffolk and north east Essex cannot yet refer new patients into this service as it is currently working through existing waiting lists. For… Continue reading Access to Private Weight Loss Medications

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]]> Update re access to obesity management medications

Access to obesity management medications in Suffolk and north east Essex is only available via the Weight Management and Complex Obesity Service (WMCOS). GPs in Suffolk and north east Essex cannot yet refer new patients into this service as it is currently working through existing waiting lists. For this reason, please do not book an appointment or call the practice to request Mounjaro® or any other obesity management medications.

For the latest information, please visit the dedicated  NHS Suffolk and North East Essex ICB webpage.

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]]> Andi only calls – 8am – 9am https://www.swansurgery.org.uk/andi-only-calls-monday-am/ Thu, 29 Jan 2026 13:03:04 +0000 https://www.swansurgery.org.uk/?p=2805 From Monday 3rd February there will be changes to our phone lines. The phones at both Swan and Forest Surgeries will be managed by Andi only between 08:00am and 09:00am, Monday to Friday. This is due to the excessive demand in this hour and will help manage safe triaging of appointments. Please click here to… Continue reading Andi only calls – 8am – 9am

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]]> From Monday 3rd February there will be changes to our phone lines. The phones at both Swan and Forest Surgeries will be managed by Andi only between 08:00am and 09:00am, Monday to Friday. This is due to the excessive demand in this hour and will help manage safe triaging of appointments.

Please click here to find out more about Andi

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]]> Text Message Service https://www.swansurgery.org.uk/text-message-service/ Thu, 17 May 2018 15:35:01 +0000 https://www.swansurgery.org.uk/?p=424 We may use your contact mobile number to contact you via text message service for appointment reminders and cancellations, health campaigns, surveys and surgery updates. If you do not wish to receive these messages please inform a member of reception and we shall opt you out of this service.

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]]> We may use your contact mobile number to contact you via text message service for appointment reminders and cancellations, health campaigns, surveys and surgery updates.

If you do not wish to receive these messages please inform a member of reception and we shall opt you out of this service.

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