BSE PCN HUB

From Monday 8th June 2020 we will be changing how the Practice is accessed. We are pleased to say this is due to reducing the size of the Bury St Edmunds Primary Care Network (BSE PCN) HUB which has been used to support patients with Covid-19 symptoms, or those isolating with household members who have… Continue reading BSE PCN HUB

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Antibody Testing

In line with national guidance, antibody testing (to see if you have had Coronavirus) will be rolled out in Suffolk in a safe and phased way. It has begun with NHS hospital staff.  We will keep you updated as to when this test is available to different staff and patient groups.  Meanwhile, please may we… Continue reading Antibody Testing

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19.05.20 – Saturday opening

Please be aware that we are not planning to be open on Saturday’s until July 2020. This will include our Dispensary so please make arrangements to collect prescriptions Mon-Fri 08.00 – 18.30.

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Dispensary opening times

Please be advised that our Dispensary will be closed this Saturday morning (25.04.20). We will be open again from 08.00 am on 27.04.20.

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Covid-19 update 10.04.20

We are open every day over Easter for any urgent calls. This is to provide additional capacity to ensure NHS111 has the capacity it needs.

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Phlebotomy – 06.04.20

Phlebotomy Outpatient Service West Suffolk Hospital New Opening Hours during the COVID-19 Crisis Please note that from Tuesday 14 April 2020 opening times for our blood test clinic will be 7.15am to 4.00pm Monday – Friday. This is a temporary measure due to the current COVID-19 pandemic. Appointments for outpatient blood tests at West Suffolk… Continue reading Phlebotomy – 06.04.20

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Covid-19 update – 28.03.20

For our Swan Surgery patients you will notice a few changes to the way we are operating from Monday 30th March and until further notice. If you are arriving to collect a prescription from the Swan Dispensary please use the steps to the right of the building – we will be serving from the side… Continue reading Covid-19 update – 28.03.20

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NHS Volunteer Campaign

Helping Us to Help You – The NHS Volunteer campaign –  25/3/2020 What is the NHS Volunteer campaign? The NHS Volunteer campaign is a new initiative which looks to help the 1.5 million Britons with underlying medical conditions who have been asked to stay at home for the next 12 weeks.  It is also designed… Continue reading NHS Volunteer Campaign

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Covid-19 update 19.03.2020

We currently have members of our team off work as a result of being unwell or self-isolating – this clearly affects our ability to maintain our service. Please be patient with staff who are doing their very best to help you. We are receiving very large numbers of requests for medication – much more than… Continue reading Covid-19 update 19.03.2020

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Covid-19 update – 13.03.2020

First a reminder:DO NOT attend the surgery if you have a new continuous cough or a fever (high temperature). Please follow the advice at: www.nhs.uk/conditions/coronavirus-covid-19/ As from Monday 16.03.2020 the Surgery will be operating in a slightly different way. This is to help delay the spread of the virus and to protect staff at the… Continue reading Covid-19 update – 13.03.2020

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